Supervisory Management and Program Analyst

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Supervising employees to include tasks such as assigning work, setting, and monitoring performance standards, conducting formal performance evaluations, and providing coaching or mentoring to improve staff effectiveness and achieve organizational goals. Serving as a liaison for internal and external agencies, departments (or similar) to provide personnel security related policy oversight such as identifying, developing, and reviewing policies and assessing and implementing identified policies. Providing expert advice or assistance to executive managers, supervisors or other personnel regarding existing and new policies related to personnel security that may include staffing related training and coordination needs. Collaborating with designated legal officials to ensure interpretation and implementation of new and existing policy is legally sufficient. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/24/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

The incumbent serves as a first-level supervisor and is responsible for supervising a subordinate staff and performing studies of processes and organizational effectiveness in various assigned functional areas. This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10). Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. The major duties for this position are listed below but not limited to. Reviewing the guidance initiated by higher headquarters, developing and implementing policies and procedures, and ensures that all activities understand the guidance required for formulating their input. Providing expert advice/assistance to executive managers, supervisors, and other personnel regarding existing and new policies related to current discussions; staffing related coordination, needs, and alignment; budgetary requirements and allocations, database access request procedures, and Freedom of Information Act (FOIA) management. Overseeing programs to determine progress against identified plans and determine necessary personnel, funding, and other resource adjustments. Planning, developing and coordinating planning management through briefings, presentations and conferences for executive management Designing and administering planning and controls for submission of data, including forming the basis of budget and program resource requests and decisions.