Senior Engineer - Genesys Cloud Automation

Job Specific Duties/Responsibilities: - Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts -Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning -Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team. -Accountable for the Contact Center implementa…