Program Analyst

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Conducted analyses of program operations to identify trends, gaps, and process inefficiencies; developed preliminary recommendations . Interpreted and applied established regulations, policies, and procedural guidance to provide advisory support to stakeholders, Coordinated cross-functional projects by gathering data, preparing status updates, tracking milestones, and ensuring alignment with organizational goals and compliance requirements. Prepared detailed reports, briefing materials, and technical documentation that synthesized quantitative and qualitative data to support policy development and operational improvements. Served as a liaison between management, external partners, and internal teams to facilitate information exchange, resolve routine policy interpretation questions, and support implementation of new initiatives. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Conducts quantitative and qualitative analyses and evaluations of the effectiveness of VCA operations within the employing organization as well as in the field in meeting established goals and objectives. Provides decision-makers with mined data, trend analyses, information on administrative and VCA/national contract/local contract outcomes, and other analyses to guide prioritization, strategic decision-making, and procedure development related to provider management. Researches a variety of publications and materials, including Agency regulations and policies, federal, state, and local laws, Executive Orders, and supplemental directives governing administrative requirements and procedures. Develops program evaluation plans, procedures, and methodology, and evaluates Program Office and program segment operations against short- and long-range objectives. Creates performance metrics and tracking processes to measure and assess the effectiveness of deployment and business processes related to VCA systems. Conducts quantitative and qualitative studies related to provider VCA systems, including knowledge management portals and databases, and uses knowledge of program functions to identify risks and trends related to data within VCA systems. Provides administrative support to facilitate coordination and communication with personnel at all levels, including Agency medical centers, regional service networks, the Program Office, contractors, and Congressional staff. Collaborates with contractors to define enhancements to VCA systems when needed and explains and communicates VCA system requirements and user help desk support when routine issues arise. Employs management analysis techniques and methods to develop information for comprehensive reports addressing trend analysis, data efficiency, product effectiveness, cost/benefit analyses, and assessments of VCA system development and maintenance goals. Communicates changes or updates of VCA systems to personnel at Agency medical centers and regional service networks and prepares and provides information regarding outcomes of implemented changes. Work Schedule: 8:00 am - 4:30 pm (negotiable) Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Program Analyst/PD40313A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized