Guest Services Agent

Job Description Purpose:Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador by welcoming everyone with a genuine smile and caring attitude. Reports to: Front of the House Manager and Director of Guest Experience & Training Essential Functions: Perform job functions with a…