Front Office Supervisor

Job Summary Provide telephone services for guests, vendors, and all incoming inquiries and direct calls to the appropriate personnel. Adhere to all provided service scripts when addressing guests in person or over the phone. Greet and welcome all guests in a professional and hospitable manner. Interact with guests in a respectful, cheerful, and polite manner. Engage to ensure we are meeting all guests’ needs. Build welcome packets and issue keys as assigned. Direct guests as they arrive onto th…