EMERGENCY RESPONSE DISPATCHER

For the GS-07 position Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing the following duties: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; 3) Disseminating information from incoming callers during emergency situations; 4) Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols; and 5) Screens incoming communications and prioritizes emergency/non-emergency calls and situations. For the GS-06 position Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing the following duties: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive emergency and non-emergency requests by telephone, mobile radio, mobile data computers or automatic alarms.
You will screen incoming communications and prioritize emergency/non-emergency calls and situations.
You will maintain logs, forms and status of security and fire personnel on duty and available using CAD system.
You will be responsible for obtaining the necessary information from various monitoring sources or individuals and dispatching police, fire and medical emergency services assets for Department of Defense installations.
You will serve as the key point of contact between field personnel, station management and other representatives of other public safety agencies during emergency response operations or assignments.