Clinical Pharmacist - VISN 23 Clinical Contact Center

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacists appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. Exception. Non-licensed pharmacists who otherwise meet the eligibility requirements may be given a temporary appointment at the entry level as a Graduate Pharmacist under the authority of 38 U.S.C. § 7405(c)(2)(B). The appointing official may waive the requirement of licensure for a period not to exceed 2 years for a pharmacist that provides care under the supervision of a licensed pharmacist. For grade levels above the GS-11, the candidate must be licensed. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-11 Pharmacist Experience, Education, and Licensure. None beyond the basic requirements. GS-12 Clinical Pharmacist (Full Performance Level) Experience or Education. In addition to the basic requirements, candidates must meet one of the following: 1 year of experience equivalent to the next lower grade level, or Completion of an ACPE-accredited Pharm.D. program. Demonstrated Knowledge, Skills and Abilities. Pharmacists assigned to this position must demonstrate the following knowledge, skills and abilities (KSAs): Knowledge of professional pharmacy practice. Ability to communicate orally and in writing to both patients and health care staff. Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security. Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Preferred Experience: Outpatient experience and participation in quality improvement work. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-11 to GS-12. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Duties include, but are not limited to: Professionally receives and handles escalated telephone calls from and responds to veterans, their family members and/or legal representatives regarding a broad range of topics, including: appropriate use of medications and medical devices, basic billing inquiries, clinical questions, medication refills/renewals, drug-drug interactions, adverse effects, food-drug interactions, product availability, and pharmacy policies as appropriate. Monitors provider's orders for appropriateness of therapy and reports drug errors, adverse drug reactions, allergies, incompatibilities, side effects and patient compliance issues and appropriately interacts with the ordering provider or attending as needed. Actively reviews patient medication regimens for cost effective drug selection, dosing, contraindications, therapeutic duplication, appropriate route and method of administration, drug interactions, and therapeutic outcomes as required. Provides findings and responses to drug information requests to prescribers in a timely manner and provides appropriate alternatives to current treatment plans as needed. Utilizes patient care information systems such as VistA and CPRS to obtain critical patient data elements and to document clinical interventions and other pertinent patient care issues in a timely and professional manner. Manages recalls and medication shortage situations by substituting alternate dosage strengths or products per facility policy. Enters supply orders appropriate for patient care per VISN CCC policy. Manages various actions, as appropriate, for medication orders to include flagging prescriptions, managing view alerts, using the "hold" function, and generating unsigned discontinued orders using the "service reject" function. Reviews prescription renewal verification requests and takes appropriate action to extend refills until the next scheduled appointment under the provider's name per VISN CCC policy. Obtains medication histories from patients and summarizes significant findings in the medical record and/or to the provider as appropriate. Performs medication reconciliation at all transitions of care, including updating the medication profile to reflect an accurate, active list of VA and non- VA medications. Applies knowledge of normal laboratory values in the evaluation of patient care and recognizes significant abnormalities. Reviews and evaluates requests for non-formulary and restricted drugs for appropriateness and compliance with established criteria where applicable. Supports the goal of processing all medication requests in a timely manner by consistently meeting established VISN CCC standards and exhibiting proficiency in all assigned categories. Participates in continuous daily improvement, Unit Practice Councils and similar quality improvement initiatives. Participates in the training and in-servicing of pharmacists, pharmacy technicians, pharmacy residents, pharmacy students, and other medical center personnel as required. Work Schedule: Shift varies. Monday-Friday, 7:00am to 7:15pm CST. Minor Holidays. Functional Statement #: 000000 Remote: This position is authorized to work remotely. However, this authorization is contingent on yearly approval from the Secretary of the VA. If approval is denied, the candidate will be required to work from a VA owned or leased space. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized