CIC Manager

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8 Job-Specific Essential Duties and Responsibilities: - Lead end-to-end incident management operations through the Command and Incident Center (CIC), ensuring timely detection, escalation, coordination, and resolution of incidents across enterprise systems. - Oversee severity assessment, triage, and prioritization of incidents, ensuring appropriate response actions are initiated based on impact and crit…