Operations Manager
🏢 Maximus
📍 Jacksonville, Duval County
🕒 Publicado hace 1 semana atrás
💵 Salario
$80,937 - $80,937/año
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Descripción del empleo
Key Responsibilities 1. Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site and individual MI to spot trends, risks and development needs; create and execute improvement plans in line with HR policies. 2. Own delivery of core TPLs and KPIs for both volume (clearance, timeliness, productivity) and quality (audit pass rates, rework, customer experience) across WCA, escalating exceptions and driving recovery plans. 3. Resource planning: al…
Fuente: Adzuna