Supervisory Loan Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/29/2026. Individual Occupational Requirement (IOR): This position does have an IOR that must be met in addition to the Time-in-Grade and regular Specialized Experience qualifications. To qualify for this position, you must have the education or experience listed below: Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. OR Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. AND TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-13 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Experience that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience is characterized by a thorough knowledge and demonstrated expertise of underwriting practices required in the VA's guaranteed home loan program. Expertise would display advanced understanding of the concepts outlined in the VA Lender's Handbook, VA PAM 26-7 and 38 CFR 36.4337 Education Substitution: There is no Substitution for Education at the GS-13 Grade Level. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items such as papers, books, folders, and files. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Specific duties include: Assists the LPO in leading the Loan Production Section with staff in GS-7 through GS-12 positions. Loan Specialists in the GS-7 - GS-12 position report directly to the ALPO. The ALPO is tasked with recommending long-range goals, work improvement strategies, and refined customer service techniques within his/her area of expertise in support of the LGY mission. Plans, develops, organizes, coordinates, and directs the Loan Processing functions for all Veterans and Surviving Spouses on a nationwide basis. Monitors the work of staff who are providing information, advice, and assistance on all types of VA guaranteed and direct loans to Veterans, mortgage lenders, real estate brokers, builders, attorneys, title companies and other stakeholders who write, email, call, or visit a VA facility or attend VA sponsored training events. Collaborates with the Lead Loan Specialists (Team Leaders), other ALPOs & LPOs nationwide, Accounts Management Officer, the Assistant Director Program Management and Performance Loan Production and the Chief of Loan Policy to ensure achievement of performance metrics and the use of data analytics to monitor the performance of lenders. Through this collaboration, ensures that Veterans receive service that exceeds industry standards. Recommends appropriate action to correct any performance issues that are identified to ensure that Veterans are served accurately and timely, exceeding industry expectations. Serves as a subject matter expert on VA-guaranteed home loan regulations, policies and procedures and represents VA at high-level meetings with stakeholders including officials of lending institutions. Responsible for ensuring equal opportunity for all employees supervised in selection for training, promotions, awards and recognition, participation on teams and other career development opportunities. Provides employees with ongoing feedback on performance through regular communication and ongoing progress reviews throughout the year. Training of staff is a key component of ensuring accurate service delivery. Ensure that regular training is provided to all Loan Production employees as well as immediate training on program. Provides training sessions, seminars, and workshops for employees of lenders to inform them of the various VA policies and procedures related to mortgage loan underwriting and processing requirements. These sessions are conducted in large group meetings which may be held in a meeting room or online and may be customized for specific lending institutions based upon results of loan reviews. Promotion Potential: The Full performance for this position is GS-13. Work Schedule: Full time, Monday through Friday 8:00 AM - 4:30 PM. Compressed/Flexible: Available. Telework: Available, as determined by the agency policy. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Loan Specialist; GS-13 PD-39066A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required.