Employee Assistance Program Specialist

Basic Requirements: This position has a positive Education Requirement in addition to at least one year of Specialized Experience or substitution of education for experience or combination (if applicable) in order to be found minimally qualified. Transcripts must be submitted with your application package. You MUST meet the following requirements: EDUCATION: Degree: Social Work. Must fulfill all of the requirements for the master's degree in social work in a school accredited by the Council on Social Work Education AND To qualify at the GS-12 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience must include the following types of tasks on a regular basis. Developing, coordinating, and documenting marketing campaigns, trainings and educating for activities for all areas regarding the Employee Assistance Program Providing EAP management consultations to military and civilian leadership, managers, and supervisors. Participating in meetings to review and evaluate the care provided to member and their families, identify opportunities to improve care given, and recommend actions when an issue arises. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You will serve as a Employee Assistance Program Specialist and be responsible for programs supporting and building the wellness and readiness of the United States Coast Guard (USCG) employees and their family members. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Develops, coordinates, and documents marketing, training, and prevention activities to support suicide and violence prevention, resilience, peer support, and critical incident response. Provides EAP support to individuals, families, and units in response to interpersonal and self-directed violence, including suicide-related incidents. Recruits and trains USCG members to support critical incident/traumatic incident response. Acts as liaison for current USCG Mental Health Vendor, filtering issues from individuals and units. Interview and assess clients to determine urgency and level of care needed to triage the current issue. Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position. Possess and maintain a Certified Employee Assistance Professional (CEAP) certification within 12 months of employment or adoption of this position description. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information