Program Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assisting with administrative issues; planning and preparing for meetings including scheduling, mailings, travel and lodging arrangements; maintaining calendars; providing agendas; preparing responses to correspondence; scheduling appointments and meetings; answering phones; tracking time and attendance; and maintaining all paper and electronic files. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and graduate level education as described above. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. Physical Requirements and Work Environment: Position involves regular and recurring work; is mostly sedentary; and involves sitting at a desk. The position requires the ability to move from one geographic location of the facility to another; and requires working with a computer screen and keyboard. The employee will spend some time walking, standing, bending, climbing stairs, and carrying some light items. Stamina and concentration to meet crucial deadlines is required. The work is performed in a typical office setting, possibly shared office. The office will be within the physical structure of the hospital or one of its surrounding structures as well as Community Based Outpatient Clinics (CBOCs). The work area is usually adequately lighted, heated, and ventilated. This position is eligible for telework. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 7:30am-4:00pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD084970 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Employee will be assigned to the Patient Care/Nursing Service, serving as a Program Specialist. The selectee will perform a variety of analytical and administrative tasks that relate to program evaluation, data review, reporting, and workflow analysis. Assignments at the GS 9 level are developmental and are narrower in scope compared to the GS 11 FPL. As competency increases the incumbent receives assignments of greater complexity and independence consistent with target grade expectations. Duties include, but may not be limited to the following: Plans and conducts special projects or studies to analyze, evaluate, and provide recommendations on administrative issues. Plan and prepare for meetings including scheduling, mailings, and coordinating travel and lodging arrangements and special events. Manage and prepare responses to a wide variety of correspondence on behalf of the organization. Schedule appointments and meetings and provide agendas and background information. Maintain all paper and electronic files in the office and retrieve needed documents, reports and messages. Serve as the initial point of contact for all telephone and personal contacts. Serve as timekeeper for multiple staff members and a large number of consultants. Organize reports for presentation and record minutes for meetings. Investigates and responds to employee grievances and customer dissatisfactions to resolve conflicts, when necessary, represents management at labor management meetings, provides information, resolves conflicts, and/or problems that may arise and assures management officials are familiar with the negotiated agreement. Perform other related duties as required. Preferred experience: 2-3 years of experience in administration, recruitment, retention, and employee recognition. Skilled in coordinating and facilitating recruitment and recognition awards, managing fund distribution for scholarship programs, and working with contracts while collaborating with internal and external stakeholders.