AI Escalation Specialist

Job Description Job Description HelloGov AI is a Miami-based startup on a mission to simplify how citizens interact with the government. Headquartered in Brickell, we have built an AI-powered marketplace of 35 registered passport couriers operating across 10 regional passport agencies and we are growing fast. Our channel partnerships with CLEAR and Staples extend our reach nationwide. At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat…