Helpdesk IT Support Specialist Level II

Job Description Job Description Support Specialist Level II will be required to go onsite and remote support for multiple clients; applying time management and technical skills to ensure proper completions of support tickets. Must be able to drive their own cars which will be reimbursed. RESPONSIBILITIES • Contact clients on support issues via Phone and Email • Support multiple clients via remote session • Escalation to Support Level I support • Able to troubleshoot onsite, new client issues wi…