Guest Service Manager

Job Description Job Description Description: Oversees all guest services associates and ensures guests’ needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists with guest issues if they cannot be immediately resolved by a guest services associate. Oversees lobby operations and hotel amenities, such as concierge or valet services and pool or spa operations. Works with General Manager to ensure scheduling and inve…