CCaaS Analyst
🏢 TEKsystems c/o Allegis Group
📍 Jacksonville, Duval County
🕒 Publicado hace 1 día atrás
💵 Salario
$124,457 - $124,457/año
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Descripción del empleo
Contact Center Analyst (CCaaS) - Healthcare Role Overview The Contact Center Analyst supports the assessment, design, and deployment of a modern cloud-based Contact Center as a Service (CCaaS) platform across a large healthcare system. This role partners closely with Patient Access, scheduling teams, clinical call centers, billing/financial services, and specialty departments to understand current workflows and ensure the new platform meets both operational and patient experience needs. The ana…
Fuente: Adzuna